Practical De-Escalation and Conflict Resolution Skills
This skill building learning collaborative equips healthcare providers, outreach workers, peer navigators, and other frontline staff with practical techniques for de-escalation and conflict resolution when working with people who use drugs.
Learning Objectives
- Identify strategies that strengthen outreach and de-escalation skills
- Recognize barriers that impact communication with the drug-using community
Other Related Trainings
Motivational Interviewing
AUGUST 20, 2026 | This interactive skill-building learning collaborative is designed to strengthen participants’ ability to use motivational interviewing (MI) techniques when working with people who use drugs.
DC Engage 3rd Annual Harm Reduction Conference
This content was originally presented at the 3rd annual DC Engage Harm Reduction Conference in Washington, DC. Review the content at your own pace.
