July 23, 2026 | 12:00pm Eastern

This skill building learning collaborative equips healthcare providers, outreach workers, peer navigators, and other frontline staff with practical techniques for de-escalation and conflict resolution when working with people who use drugs.

Learning Objectives

• Identify strategies that strengthen outreach and de-escalation skills
• Recognize barriers that impact communication with the drug-using community

Accreditation, Credit, and Support

In support of improving patient care, HealthHIV is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.

Credits/Contact Hours

Participants can earn up to 1.0 credits/contact hours (pending accreditation).

Target Audience

This activity is intended for physicians, pharmacists, registered nurses, PAs, psychologists, social workers and other healthcare providers engaged in the care of patients who use drugs.

Media

Live Webinar

Release Date

July 23, 2026

Expiration Date

July 23, 2026

Time to Complete

1 hour